Testimonials

Find out what customers are saying about OFM

• Thanks Rose. This was my first experience with OFM and due to your excellent customer service and Mary’s quick response to my request for a quote; it won’t be the last. I have spread the word at the office about how good you all are! Look for more orders in the future. Thanks, 
  KURT CHESTER
• I had to email and tell you that Greg was such a huge help to me, I received the replacement part for model # 680-703-footrest mech. Thanks so much, it's wonderful to know that OFM, Inc. stands by their product. I reattached the new part and the chair works fine now! 
  PETER SOLOMON
• I wanted to take a moment to tell you about Susan Parker and what a wonderful asset she is to your company. On December 11th I ordered a chair from (name shall remain anonymous) for my husbands Christmas gift. The really bad part of all this is that I convinced my manager to order from this same company. She ordered the same chair the same day. I made an error in my shipping information and immediately attempted to contact (name shall remain anonymous). I received no response what so ever. Needless to say, 9 days later, after dozens of phone calls and emails, I believed that I had been ripped off by a bogus website. I went so far as to Google the address and call other companies in that area to find out if it was legit. Those calls came back that others companies at that address had never heard of them. On a chance I sent an email to your company this past weekend. Susan Parker responded first thing Monday morning. Not only did she respond immediately but she took care of my order and according to UPS it shipped yesterday and is on the truck headed to my house as I write this email. Please know that I will never deal with (name shall remain anonymous) and will be sure to advise anyone I know. However, I will highly recommend your company for the best customer service I have every had. I am in customer service and appreciate good service when I receive it. She went above and beyond. 
  DEBBIE ALSTER
• I just wanted to drop a quick note to tell you all how much I appreciate several members of your staff "Every time I order from OFM, the service I receive is extraordinary. With the economy the way it is, the furniture that you provide makes it easier to meet my clients budget.", etc ...  
  CASEY TROUTMAN
• The difference in getting this sale was the use of the You Tube video. I sent that link to this customer and they loved it. Their comments to me were it is "a lot of bang for the buck", etc ... Today, finally, we received the purchase order! 
  CINDY NELSON
• I just wanted you to know that the customer is extremely satisfied with the pew chairs I sold them, and with the speed that you got them out. Thank you so much for the great service.
  Joseph David
• We’ll definitely recommend your products and services to our friends and business associates, and when we’re in the market for new furniture, we’ll be sure to specify OFM. Please continue the excellent service.
  Charlie Lisanti
• The reason for writing this letter is to tell you that your employees were so kind and patient and I was very impressed... My stool is perfect in height and I LOVE IT! I really appreciate your service.
  Erma Collins
• Your customer service support...has been superb! Our most recent order ... shipped right on time and is being delivered to the client tomorrow. I was especially impressed with the prompt response and professional quality of the quote sent to me electronically. Keep up the great work and it's a pleasure to do business with your company.
  Ron Lanzo
• I appreciate the attitude and efficiency of your staff. Product information, freight quotes, and shipping information are provided promptly, accurately, and courteously without fail. Shipments are made accurately and in a timely manner. It is a pleasure doing business with companies like yours.
  E.J. Marcell, President, Southern Business Interiors
• Our sales for OFM have been crazy since the update! With the upload of all product on our site sales have increased and with the new images of existing product the sales on those items have increased as well especially the office chairs.
  Dawn