Terms & Conditions

Ordering Information:


All orders MUST be in writing. Please fax orders to 919-362-4765, email to sales@ofminc.com or contact us to set up EDI transmission. Purchase orders must include model numbers, color, quantity, accessories and any special instructions. Purchaser assumes responsibility to supply correct information when placing order. Prices and specifications subject to change. Refer to www.ofminc.com for the most up-to-date information.


Shipping & Handling:


All terms are FOB Holly Springs, NC 27540. OFM will initiate all prepaid freight claims. Any visual shortages or damages MUST be noted in writing at TIME OF DELIVERY on bill of lading. LTL carriers will not accept verbal information that differs from signed bill of lading. Damages must be reported and filed by OFM within 5 days after the receipt of goods and shortages must be noted immediately upon receipt. If reported after the fifth day it will be up to the sole discretion of OFM to repair or replace product at no charge. We cannot accept damage reports after this time. All orders shipped to APO/FPO locations will incur an additional $15 per carton handling charge.


Customer Pick Up:


All orders need to be inspected and signed for at the time of pick up. No claims regarding damages or shortages will be accepted


Payment Terms:


OFM relies on D&B for credit worthiness of new and established accounts for open credit terms. Terms are net 30 from date of invoice. If open account is not established, credit card or check will be accepted in advance.